Privacy Policy

Manno Solutions Pvt. Ltd.

1. Introduction

Manno Solutions Pvt. Ltd. (“Manno Solutions”, “we”, “us”, or “our”) is a Team Extension Partner registered in India. We build real, physical, in-house teams in India — on our payroll, in our office, under our management — that operate as a true extension of our clients’ own businesses. Clients direct the work; we handle everything behind it: hiring, contracts, payroll, compliance, and HR.

This Privacy Policy explains how we collect, use, store, and protect personal information relating to our clients, team members, candidates, and website visitors. By engaging our services or providing us with your information, you agree to the practices described in this Policy.

 

2. Information We Collect

2.1 From Clients

When you engage Manno Solutions to extend your team, we collect:

• Business contact details (name, designation, email, phone, company address)
• Company registration and identification details
• Billing, invoicing, and payment information
• Role requirements, workflows, and operational documentation you share with us
• Communications exchanged during the course of the engagement

2.2 From Team Members and Candidates

For individuals we recruit, place, or employ as part of a client’s extended team:

• Full name, date of birth, gender, and government-issued identification
• Contact details including residential address, email, and phone number
• Educational qualifications, professional experience, and references
• Background verification information
• Bank account details and payroll-related information
• Tax documentation (PAN, Aadhaar, Form 16, etc.)
• Attendance records, performance data, and employment correspondence

2.3 From Website Visitors

When you visit our website, we may collect:

• IP address, browser type, and device information
• Pages visited, session duration, and referral sources (via cookies or analytics tools)
• Information submitted through contact or inquiry forms

 

3. How We Use Your Information

We use the information we collect to:

• Build, onboard, and manage in-house teams on behalf of our clients
• Carry out recruitment, background checks, and employment onboarding
• Process payroll and manage statutory obligations (PF, ESIC, TDS, etc.)
• Fulfil our contractual obligations to clients and team members
• Communicate service updates, invoices, and operational matters
• Comply with applicable Indian labour law, tax law, and corporate regulations
• Improve our website, services, and internal processes
• Enforce our agreements, policies, and legal rights

 

4. Legal Basis for Processing

We process personal data on the following grounds:

• Contractual necessity — to fulfil obligations under client engagement agreements and employment contracts
• Legal compliance — to meet requirements under Indian labour, tax, and corporate law
• Legitimate interests — to operate our business and deliver our services effectively
• Consent — where you have given explicit consent for a specific processing activity

 

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We share data only where necessary:

• With clients, to the extent required for them to direct and manage their extended team
• With payroll processors, banks, and statutory authorities for payroll and compliance
• With background verification agencies for pre-employment screening
• With legal, regulatory, or government authorities when required by applicable law
• With professional advisors (lawyers, auditors) bound by confidentiality obligations
• With technology service providers who process data strictly on our behalf under data processing agreements

All third-party processors are required to maintain appropriate security standards and to use data only for the specified purpose.

 

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes in this Policy or as required by law:

• Client and team member records: up to 7 years after the engagement or employment ends (as required by Indian tax and labour law)
• Candidate records (not placed): up to 1 year, unless a longer period is consented to
• Website visitor data: up to 12 months

Data is securely deleted or anonymised once the applicable retention period expires.

 

7. Data Security

We implement appropriate technical and organisational safeguards, including:

• Role-based access controls and user authentication
• Secure transmission via SSL/TLS encryption
• Regular internal security reviews and employee awareness training
• Physical security at our office premises in India

No system is completely immune to risk. While we take data security seriously, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

 

8. International Data Transfers

Because Manno Solutions serves clients globally, personal data relating to team members may be accessed from or transferred to jurisdictions outside India. Where such transfers occur, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data protection laws in both India and the client’s jurisdiction.

 

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Restrict or object to certain processing activities
• Request data portability where applicable
• Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at the details in Section 12. We will respond within 30 days.

 

10. Cookies

Our website may use cookies and analytics tools to improve user experience and understand how visitors engage with our content. You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

 

11. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently received such information, please contact us immediately and we will delete it.

 

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised Policy will be published with an updated effective date. We encourage you to review it from time to time. Continued engagement with our services after an update constitutes acceptance of the revised Policy.

 

13. Contact Us

For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact:

 

Priyanka Sahraay

Founder & Director, Manno Solutions Pvt. Ltd.

India

Email: contact@mannosolutions.com

Website: mannosolutions.com